Amwell

•Act as a subject matter expert and be the go-to person for questions and provider payments and schedules•Manages the payroll and scheduling ticket queues and responds appropriately to inquiries•Monitors and escalates all aspects of provider payment while ensuring tasks are prioritized appropriately•Acts as the team’s first line of defense for all payment discrepancies and questions•Gathers information regarding potential communication needs for the provider… •Act as a subject matter expert and be the go-to person for questions and provider payments and schedules•Manages the payroll and scheduling ticket queues and responds appropriately to inquiries•Monitors and escalates all aspects of provider payment while ensuring tasks are prioritized appropriately•Acts as the team’s first line of defense for all payment discrepancies and questions•Gathers information regarding potential communication needs for the provider population•Manages the payroll trackers and updates, data accuracy with the scheduling software•Schedules providers for multiple business lines including urgent care•Acts as the team’s first line of defense for all provider scheduling and payroll conflicts•Coordinates outreach initiatives based on scheduling and payroll needs, working with provider relations to communicate this to the provider network•Executes structured reporting and workflows for new and existing programs or projects•Streamlines internal processes to make them increasingly efficient•Ad hoc requests as needed