Atoms

At Atoms, I increased customer satisfaction by solving their issues and assisting them with their orders on Shopify, Front, Shiphero, and other tools we used. I worked directly with the fulfillment and logistics teams in consolidating inventory, coordinating production schedules with cross-international teams, reviewing complaints and managing exchanges and returns.In addition to my customer-facing role, I conducted social media research to find influencers that we could potentially… At Atoms, I increased customer satisfaction by solving their issues and assisting them with their orders on Shopify, Front, Shiphero, and other tools we used. I worked directly with the fulfillment and logistics teams in consolidating inventory, coordinating production schedules with cross-international teams, reviewing complaints and managing exchanges and returns.In addition to my customer-facing role, I conducted social media research to find influencers that we could potentially sponsor to promote our products to their audiences.