Urbint

- Responsible for leading an enterprise-wide customer experience vision that enables customers to adopt best practices and drive uniquely valuable customer outcomes with Urbint’s solutions. - Directly manages a growing organization that includes customer success, professional services, and customer support. - Defines the professional services operating model within Urbint as well as planning & assessment for future premium services offerings. - Ensures a consistent customer… - Responsible for leading an enterprise-wide customer experience vision that enables customers to adopt best practices and drive uniquely valuable customer outcomes with Urbint’s solutions. - Directly manages a growing organization that includes customer success, professional services, and customer support. - Defines the professional services operating model within Urbint as well as planning & assessment for future premium services offerings. - Ensures a consistent customer experience as Urbint continues to establish itself as the clear market leader for AI powered safety & risk management solutions for utilities and infrastructure owners.